01 Aug

How to Cope with Difficult People (Overcoming Common Problems)

Posted By: admin  //  Category: coping with difficult people

How to Cope with Difficult People (Overcoming Common Problems)

This is a book for anyone who has ever encountered an explosive boss, an uncooperative civil servant, hostile clients, arrogant salespeople, or an argumentative family member. This book advises how to recognize when people are attacking you verbally, how to adapt your defence to different types of attack, and how to remain calm and confident and avoid getting upset. Tests, questionnaires and personal development exercises are included.

List Price: $ 16.50

Price: $ 7.62

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30 Jun

Since Strangling Isn’t An Option… Dealing with Difficult People — Common Problems and Uncommon Solutions

Posted By: admin  //  Category: dealing with difficult people

Since Strangling Isn’t An Option… Dealing with Difficult People — Common Problems and Uncommon Solutions

  • ISBN13: 9780399525407
  • Condition: NEW
  • Notes: Brand New from Publisher. No Remainder Mark.

“God knows we need help in how to deal with difficult people. Let Sandra Crowe be your earthly guide.” –Ken Blanchard, co-author of The One-Minute Manager

Do certain people have you gritting your teeth, biting your tongue, and (metaphorically, at least) banging your head against the wall? Do you feel like you’re expending too much energy either engaging in conflict or desperately trying to avoid it? There really are better, easier ways to deal with difficult people–and this refreshing,

Rating: (out of 14 reviews)

List Price: $ 14.95

Price: $ 6.45

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