Coping With Difficult People

Strategies for keeping your cool with difficult clients.(in my opinion)(Viewpoint essay): An article from: Communication World

This digital document is an article from Communication World, published by Thomson Gale on July 1, 2007. The length of the article is 682 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

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Title: Strategies for keeping your cool with difficult clients.(in my opinion)(Viewpoint essay)
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Communication skills at work live training. Funny speaker delivers professional communication training.

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Pamela Jett shares a remarkable communication technique for dealing with diffdifficult people known as “diverters.” Diverters like to change the subject when it suits them. When you use this powerful phrase, they learn you will not be diverted or drawn off topic.

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This was during a dealing with negativity in the workplace event. Dan teaches professional communication skills and dealing with difficult people skills. Contact Dan at www.powerdiversity.com or call 877-570-1573 to see how he can help transform your organization.

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www.conflictresolutionskills.net Got a difficult people question for me. go to budurl.com Johnny Campbell The Transition Man is a how to deal with difficult people expert. johnny@transitionman.com

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