A hostage negotiator shares his conflict-resolution tips on film at Lifetree Cafés across the US during the week of August 1. The Lifetree event will suggest ways for dealing with diffdifficult people in everyday situations. Lifetree spokesperson Craig Cable said, “The program provides practical help to diffuse conflict with others at home, in the workplace, at school, and elsewhere.” Cable said, “Though few people ever have to negotiate a hostage crisis, the police who handle these situations have discovered some approaches that can help anyone in a conflict.” Admission to the 60-minute event is free. Snacks and beverages will be available. The Lifetree Café near you can be located by entering your zip code here: lifetreecafe.com Lifetree Café is a place where people gather for conversation about life and faith in a casual coffeehouse-type setting. Everyone is welcome. More information is available at LifetreeCafe.com.
Conflict management is a team building skill. The better you can handle conflict in your life (both personally and professionally) the more success you will have. Feel more confident when dealing with difficult situations. In this video, Susan shares her STAY Model as well as a few practical tips on how to manage conflict to build a better team.
How many times have you cringed at the thought of having to confront a persons difficult behaviours? Wondered if you avoid them the situation would get better? Pass the situation along to someone else? Try to smother them with kindness? Been kept up at night worrying about how to deal with a situation? Dealing with people can often be the most challenging aspect of running a business and working on a team. The reality is- we dont always see eye to eye with everyone and not everyone is comfortable dealing with difficult situations. It means that we often must respond to dealing with difficult behaivours. How difficult a persons behaviour is for you to deal with depends on a few things such as your comfort level with the behaviour, confidence, professional courage, attitude and a number of other factors. Learn a 4 Step model to address and manage conflict through courageous dialogue, 10 keys to dealing with diffdifficult people and the VALUE method of communication to respond with skill and confidence.
Perfect phrases for the right situation, every time! Whether it’s hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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Dealing with Difficult People-Roy Lilley
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Rookies Guide to Dealing with Difficult People-Kay Fran
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Perfect Phrases for the Right Situation, Every Time Whether it’s hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
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Dealing with Difficult People (Max on Life) Max Lucad
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Dealing with Difficult People (Max on Life with Audio C
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